Frequently Asked Questions
Have questions? Find answers to our most common inquiries below.
We interview and carefully select professionals who are passionate and dedicated to providing companionship. Together, we build a comprehensive profile that reflects their personality, preferences, and experience.
We offer two models for engagement: one guided by structured pathways with customization options, and another that adapts to individual needs as they arise.
Pathways provides recommended plans with 3-5 interactions per week, totaling 6 to 10 hours of weekly engagement. At Caring Connections, we focus on consistent, meaningful relationships—not just one-off visits. The frequency of interactions is flexible and can be tailored to each senior’s preferences, with most companionships involving weekly visits.
Our matching process creates a personalized, user-driven profile for each participant. You’re free to share as much as you’d like, beyond specific categories or subjects. We use this comprehensive profile to bring companions and seniors together, based on shared interests and experiences.
Rather than just a profile, it’s a story that helps us build compatible teams, ensuring meaningful, enjoyable interactions.
Our sophisticated matching system then identifies top profiles for each senior, based on a complete view of all provided information. Finally, recognizing the importance of human insight, our team reviews these profiles to handpick the best-suited companion for each match.
Our companions are not medically trained. While they can, for example, read a senior’s pill bottle instructions, they cannot provide any medical advice.
Our mission is to connect people and create a foundation for enjoyable, engaging activities. We welcome participants who can communicate and join in activities independently. However, we understand that something like the early stages of dementia can be a critical time for engagement. If relevant, this can be noted in our records, with information shared only with those whom the senior has permitted us to trust.
We approach each situation with a detailed plan and track progress through after-visit check-ins with both seniors and companions. This process helps us monitor companionship progress, ensure safety and satisfaction, and make improvements over time.
We use a unique approach to match each senior with a compatible companion, focusing on shared interests, personality traits, and compatibility. We also consider language preferences, cultural background, and any specific expectations to create a truly personalized connection.
To retrieve your free session, just click the “get started” button and fill in your details. Once that’s done, one of our Companions will contact you to help you set up your profile. After we’ve found a match for you, we’ll arrange a free session for you and your matched companion to get acquainted. This initial meeting is completely free and gives you a chance to get to know your new companion.
Yes, working with our companions is safe. We prioritize the well-being and security of both clients and companions through rigorous vetting, ongoing support, and strict safety protocols.
Each companion undergoes a thorough background check to ensure reliability and trustworthiness. We also monitor their online presence and conduct check-in calls during the first three interactions to confirm safety, followed by an email check-in to assess the quality of the experience. These safety measures are applied consistently to everyone, ensuring both fairness and peace of mind.
Yes, all of our companions undergo thorough background checks to ensure the highest standards of safety and trustworthiness. We prioritize the security and peace of mind of both our clients and their families.
Yes, working with our companions is safe. We prioritize the well-being and security of both clients and companions through rigorous vetting, ongoing support, and strict safety protocols.
Each companion undergoes a thorough background check to ensure reliability and trustworthiness. We also monitor their online presence and conduct check-in calls during the first three interactions to confirm safety, followed by an email check-in to assess the quality of the experience. These safety measures are applied consistently to everyone, ensuring both fairness and peace of mind.
We offer a comprehensive program overview and training sessions for our companions, covering key aspects of Caring Connections, including scheduling, payments, and effective engagement with seniors.
Additionally, we provide guidance on building meaningful interactions and a process for measuring outcomes and continuous improvement.
Each companion undergoes a thorough background check to ensure reliability and trustworthiness. We also monitor their online presence and conduct check-in calls during the first three interactions to confirm safety, followed by an email check-in to assess the quality of the experience. These safety measures are applied consistently to everyone, ensuring both fairness and peace of mind.
Our sophisticated matching system then identifies top profiles for each senior, based on a complete view of all provided information. Finally, recognizing the importance of human insight, our team reviews these profiles to handpick the best-suited companion for each match.
We believe in transparency. All costs, schedules, and service details are clearly communicated upfront, so you’ll always know what to expect. If you ever have questions, our team is here to help.
Our companions are chosen for their reliability and commitment to providing consistent, high-quality care. We aim to match you with a companion who can be there for you regularly, helping to build a dependable, lasting relationship.
Our unique matching process focuses on compatibility, shared values, and interests to help create a comfortable and meaningful connection. We take time to understand your preferences, ensuring we match you with someone who shares similar interests.
Yes! We understand that your needs may change over time, and our services are flexible to accommodate those changes. We offer both in-person and virtual visit options, allowing us to adapt to your preferences.
We respect your privacy and handle all personal information with the utmost care. Our companions and team members follow strict confidentiality practices, so you can feel comfortable and secure.
Absolutely. We carefully select companions who are empathetic, respectful, and understanding of your needs and boundaries. Our goal is to provide support that honors your independence and enhances your quality of life.
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Our team is here and ready to answer any questions you may have. Start your journey to increased vitality with Caring Connections today!